Frequently Asked Questions

1. What types of appliances do you repair?

We repair a wide range of household appliances, including washing machines, dishwashers, ovens, cookers, fridge freezers, tumble dryers, microwaves, and cooker hoods. We work with all major brands and models.

2. How quickly can you send an engineer?

Our goal is to have an engineer out to you on the same day or the very next day after you report a fault, whenever possible.

3. Do you charge a fixed price for repairs?

Yes, we offer a fixed price service charge that covers all labour, whether the repair takes 2 minutes or 2 hours. No hidden fees.

4. Are your engineers qualified?

Absolutely. Our friendly engineers have over 30 years of experience and are fully qualified to repair all types of household appliances.

5. Do you cover Birmingham and the West Midlands?

Yes, we proudly serve Birmingham and the wider West Midlands area.

6. What brands do you repair?

We repair all major brands including AEG, Beko, Bosch, Candy, Daewoo, Electrolux, Hoover, Hotpoint, LG, Miele, Neff, Samsung, Siemens, Whirlpool, Zanussi, and more.

7. Can you repair integrated or built-in appliances?

Yes, we specialize in repairing integrated appliances, ensuring seamless service for your kitchen.

8. How do I book a repair?

You can book a repair by calling us directly or using the contact form on our website. We aim to respond promptly.

9. Do you offer any warranty on repairs?

Yes, all our repairs come with a warranty to guarantee the quality and reliability of our service.

10. What payment methods do you accept?

We accept various payment methods, including cash and card payments. Our engineer will discuss payment options with you before starting the repair.